服務條款

隱私權政策

 

1.  隱私權政策簡介 

本隱私權政策說明Su label如何處理、保護您於使用本公司之服務（「本服務」，見以下「涵蓋服務」之列表）時所提供之資訊，以及您可以如何存取、控管您的資訊。為尊重您的隱私權、保護您的個人資訊，我們將遵循以下基本原則：

1.蒐集您的個人資訊時，我們會清楚指出目的。

2.個人資訊將被蒐集時，我們會事先通知您，以就個人資訊之蒐集、利用、揭露徵詢您的同意。

3.我們僅會蒐集特定目的範圍內必要的個人資訊。

4.除非經您的同意或基於法律要求，否則我們僅會針對蒐集目的利用或揭露您的個人資訊，且所蒐集之資訊僅會於蒐集目的完成之所需期間內保留。

5.我們將盡力確保您個人資訊的精確性、完整性、和即時性。

6.我們將以適當的安全保護措施保護您的個人資訊。

7.我們會盡力使處理個人資訊的政策與措施公開透明。

8.您隨時可以存取您的個人資訊並進行適當的修改。

9.我們將會對您負責。您可以隨時針對我們是否遵循上述原則與此隱私權政策提出意見。

 

2. 本公司蒐集何種資訊？如何蒐集資訊？ 

為提供您使用本服務，我們將於必要範圍內取得您的資訊。我們所蒐集的資訊基本上有兩種： 

a.  您提供的資訊 

- 用戶提供之個人資料與註冊資訊

為提供用戶流暢的服務體驗，並促進用戶間更良好的交流，用戶可能會被要求註冊用戶資訊，如電話號碼、電子郵件地址、郵遞區號或郵寄／貨運地址或其他與本服務有關而得直接或間接識別用戶之個人資料。

- 促銷活動

為進行問卷調查、抽獎與其他促銷活動，我們可能會要求您提供詳細資訊，如姓名、地址、電話號碼、電子郵件地址、性別、生日，便於頒發獎品、寄送購買商品等。

- 用戶聯絡資訊

當用戶透過線上詢問表單方式聯絡我們時，為檢查回報問題並提供適當回應，我們會蒐集用戶的資訊（包括電子郵件地址、裝置類型、作業系統類型等）以識別用戶。

- 交易及付款資訊

為處理購物與支付服務的相關交易服務或付款程序，因應相關服務所生之交易資料、付款金額與方式、用戶的信用卡資訊可能會被取得。請注意，購物程序應由適當的付款機構完成，我們不會保留任何信用卡資訊。

 

 

b. 您使用本服務時，我們所取得的資訊 

- 您的用戶內部識別碼

用於確認用戶身分、避免未經授權的用戶使用本服務，以及透過您的帳號連結本服務。

- Cookies

為向用戶提供最佳服務，並維護服務與使用安全，我們可能會使用 Cookies儲存用戶設定以記錄存取功能，並監控使用模式及數據。例如，我們可能會使用Google Analytics協助我們進行上述工作。您可以選擇停用Cookies，但同時您將無法使用本服務的部分功能。

- 記錄

存取本服務時，可能會自動取得並儲存您的使用紀錄(如：功能點擊、服務關閉或使用時間等等)、IP 位址、瀏覽器類型、瀏覽器語言等存取記錄資訊。該資訊將用以分析您的用戶環境，以便我們提升本服務，並避免未經授權／盜用行為干擾本服務正常運作。

- 裝置資訊

我們可能會不定時取得您的裝置資訊（如應用程式版本、作業系統版本、語言與國家設定、裝置型號）。此資訊將用於提昇本服務品質，並避免非法或不當使用。

您得自行決定是否提供您的個人資訊予我們，然若您未提供這些資訊，您將無法使用本服務之部分功能。

 

 

3. 本公司會如何利用蒐集到的資訊？ 

本公司係基於下列目的利用所蒐集之資訊：

 

- 為用戶提供平穩流暢的本服務； 

- 認證您的身分； 

- 避免未經授權使用／盜用或濫用本服務； 

- 提昇或優化本服務； 

- 為提供客戶支援，有效回應用戶的疑問與訴求； 

- 進行用戶滿意度調查； 

- 提供本服務等相關資訊，以及廣告或推廣促銷資訊；

- 評估我們放置於網路或其他媒體之廣告效益； 

- 為提供或行銷服務、產品及優惠予您，包括但不限於本公司之特別活動及推廣促銷； 

- 確認促銷活動得主、頒發獎品、寄送購買商品與類似物品； 

- 累積本服務相關的匿名統計資料； 

- 用於本服務相關的未來發展； 

- 處理購物、支付服務的相關客訴； 

- 告知您其他服務相關重要資訊，於必要時與您聯絡；及 

- 遵守相關法律與法定義務。 

 

4. 本公司是否分享蒐集到的資訊？ 

除本隱私權政策（必要時亦包括其他相關隱私權政策與附錄）另有規定者外，未經您的同意，我們不會向第三人提供您的資訊。但若是我們本於善意認為係依據相關法律之要求或許可，或為保護本公司權利及財產而進行抗辯， 則不在此限。 

 

5. 本公司是否與其他服務供應商合作？ 

本公司可能不定期與服務供應商合作，協助我們為您提供最佳服務。

在與其他服務供應商建立合作關係前，我們會確保服務供應商將依此隱私權政策與相關法律處理您的資訊。 

 

6. 本公司是否使用協力廠商模組？ 

本公司透過協力廠商廣告代理商在網路或其他媒體上刊登廣告。為評估廣告的效果並決定支付予廣告代理者的金額，我們在應用程式與服務中載入協力廠商模組。我們還可能在應用程式中加入協力廠商模組以協助我們瞭解服務和（或）所有額外服務的使用情況。

 

7. 如何存取我的資訊或更正我的資訊？ 

本公司盡力協助您以最輕鬆的方式控管您的資訊。您可以隨時確認或修改您的註冊資訊。 

若無法直接於應用程式上確認，您可以隨時寄送書面意見要求本公司確認、更正、刪除其他本公司持有的個人資料 。

認證您的身分後，本公司將依相關法律於合理期限內回應您的要求。 

 

8. 本公司如何確保本服務的安全性？ 

我們會持續努力盡可能確保本服務的安全性。

為前述工作進行，若本公司發現服務條款受到侵害、有受侵害之虞，我們的員工將可能會存取您提供的資訊。 

 

9. 個人資訊會保存多久？ 

除法律上要求或允許保留較長期間者外，本公司將於達成此隱私權政策所定目的之所需期間內保留您的個人資訊。 

 

10. 是否有意見？是否有疑問？ 

若對我們的隱私權政策或處理個人資訊的方式有疑問，請使用聯絡表單或寄信給我們： 

 

Suhandmadedesign@gmail.com

 

11. 隱私權政策修改相關說明 

我們將可能不定時修改隱私權政策，以因應本服務與相關法律規範之變更。您可以隨時透過Su handmadedesign官網查看我們的隱私權政策。如您繼續使用本服務，將視為您已同意本公司對於隱私權政策之修改。

Privacy Policy

1. Introduction to the Privacy Policy

This Privacy Policy explains how Su Label) handles and protects the information you provide when using our services (referred to as “the Services,” see the list of “Covered Services” below) and how you can access and control your information. To respect your privacy and protect your personal information, we adhere to the following fundamental principles:

  1. When collecting your personal information, we will clearly state the purpose.

  2. We will notify you in advance when collecting personal information to seek your consent for the collection, use, and disclosure of personal information.

  3. We will only collect personal information necessary for specific purposes.

  4. Unless required by law or with your consent, we will only use or disclose your personal information for the purposes for which it was collected, and the collected information will only be retained for the time necessary to fulfill those purposes.

  5. We will make every effort to ensure the accuracy, completeness, and timeliness of your personal information.

  6. We will use appropriate security measures to protect your personal information.

  7. We will strive to make our policies and practices for handling personal information transparent.

  8. You can access and make appropriate modifications to your personal information at any time.

  9. We will be accountable to you. You may raise concerns regarding our adherence to these principles and this Privacy Policy at any time.

2. What Information Does the Company Collect? How is the Information Collected?

To provide you with our Services, we will collect your information to the extent necessary. The information we collect can be categorized into two main types:

a. Information You Provide

  • User-Provided Personal Information and Registration Information

    To offer a smooth service experience and facilitate better communication among users, you may be asked to register personal information such as phone number, email address, postal code, or mailing/shipping address, and other personal data directly or indirectly identifiable for the Service.

  • Promotional Activities

    For conducting surveys, lotteries, and other promotional activities, we may request detailed information such as your name, address, phone number, email address, gender, and birthday to facilitate prize distribution, product delivery, etc.

  • User Contact Information

    When you contact us through an online inquiry form, we collect your information (including email address, device type, operating system type, etc.) to identify you for checking reported issues and providing appropriate responses.

  • Transaction and Payment Information

    For processing shopping and payment transactions, we may collect transaction data, payment amounts and methods, and your credit card information. Please note that the payment process should be completed by the appropriate payment institution, and we do not retain any credit card information.

b. Information We Collect When You Use Our Services

  • Your User Internal Identification Code

    Used to verify your identity, prevent unauthorized access, and link the Service to your account.

  • Cookies

    To provide optimal service and maintain service security, we may use cookies to store user settings, record access functions, and monitor usage patterns and data. For example, we may use Google Analytics to assist us in these tasks. You can choose to disable cookies, but this may limit your ability to use some features of the Service.

  • Logs

    When accessing the Service, we may automatically collect and store usage records (such as feature clicks, service shutdowns, or usage time), IP addresses, browser types, and browser languages. This information is used to analyze your user environment to improve the Service and prevent unauthorized or fraudulent activities.

  • Device Information

    We may periodically collect device information (such as app version, operating system version, language and country settings, device model). This information is used to enhance Service quality and prevent illegal or improper use.

You can decide whether to provide your personal information to us, but if you do not provide this information, you may not be able to use certain features of the Service.

3. How Does the Company Use the Collected Information?

The Company uses the collected information for the following purposes:

  • To provide a smooth and efficient Service experience for users;
  • To verify your identity;
  • To prevent unauthorized use or abuse of the Service;
  • To improve or optimize the Service;
  • To provide customer support and respond to user inquiries and requests;
  • To conduct user satisfaction surveys;
  • To provide information related to the Service and promotional materials;
  • To evaluate the effectiveness of our online or media advertisements;
  • To offer or market services, products, and promotions, including special events and promotions by the Company;
  • To confirm contest winners, award prizes, and deliver purchased goods and similar items;
  • To compile anonymous statistical data related to the Service;
  • For future development of the Service;
  • To handle complaints related to shopping and payment services;
  • To inform you of important information related to other services and contact you when necessary; and
  • To comply with relevant laws and legal obligations.

4. Does the Company Share Collected Information?

Except as provided in this Privacy Policy (and, where necessary, other related privacy policies and appendices), we do not provide your information to third parties without your consent. However, this does not apply if we act in good faith to comply with legal requirements, protect our rights and property, or defend against legal claims.

5. Does the Company Collaborate with Other Service Providers?

The Company may occasionally work with service providers to help us deliver the best service to you. Before establishing such collaborations, we ensure that the service providers comply with this Privacy Policy and relevant laws in handling your information.

6. Does the Company Use Third-Party Modules?

The Company uses third-party advertising agencies to place ads on the web or other media. To evaluate ad effectiveness and determine payments to the ad agencies, we load third-party modules in the application and services. We may also integrate third-party modules to help us understand service and/or additional service usage.

7. How Can I Access or Correct My Information?

The Company aims to help you manage your information easily. You can view or modify your registration information at any time. If you cannot make changes directly through the application, you can always send a written request for confirmation, correction, or deletion of your personal data held by us.

After verifying your identity, we will respond to your request within a reasonable time frame in accordance with relevant laws.

8. How Does the Company Ensure the Security of the Service?

We continually strive to ensure the security of the Service. If we detect a violation or potential violation of the Terms of Service, our staff may access the information you provided.

9. How Long is Personal Information Retained?

Except where legally required or permitted to retain information for longer periods, the Company will keep your personal information for as long as necessary to achieve the purposes outlined in this Privacy Policy.

10. Do You Have Any Questions or Concerns?

If you have questions about our Privacy Policy or how we handle personal information, please use the contact form or email us at:

Suhandmadedesign@gmail.com

11. Changes to the Privacy Policy

We may periodically update this Privacy Policy to reflect changes in the Service or legal regulations. You can view our Privacy Policy at any time on the Suhandmadedesign website. Your continued use of the Service will be considered as acceptance of any modifications to the Privacy Policy.